Water and Sewer Services

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Utility Billing

Pay Your Water Bill Online (including Autopay & eBill)

The Revenue Services Division administers the billing and collection of water utilities for all City residential and commercial accounts. Residential utility bills are processed on a bi-monthly basis. To start or stop water service please contact the Finance Department at (310) 802-5559 or fill out an online Service Request through Reach Manhattan Beach. Simply select the appropriate topic from the list on the page.

My Water Advisor

A NEW CUSTOMER PORTAL TO TRACK YOUR WATER CONSUMPTION

With the recent completion of the AMI meter project, a new customer portal, My Water Advisor, is now available to all utility customers. The My Water Advisor portal will enable customers to view their daily water consumption, set up leak alerts, and more. In addition to the YouTube video below, the City created an informational flyer for My Water Advisor that will assist customers with creating an account.

Note: The My Water Advisor portal quantifies water consumption based on Cubic Feet (CF). One CF is equal to 7.48052 gallons. To convert CF to gallons, multiply the number of CF by 7.48052.

The City's Utility Bills quantify water consumption in Hundred Cubic Feet (HCF). One HCF is equal to 748.052 gallons. To convert HCF to gallons, multiply the number of HCF by 748.052.

1 HCF = 100 Cubic Feet = 748.052 Gallons

Upcoming Changes to your Water Bill

NEW WASTEWATER (SEWER) RATES:
Beginning January 2024, all utility bills will reflect new wastewater (sewer) rates that were adopted at the May 16, 2023, City Council Meeting in accordance with Proposition 218 and the Public Hearing Process. The wastewater (sewer) rate adjustments were adopted to align with operational and capital costs necessary to maintain the City’s wastewater system and provide wastewater services.

For more information on the new wastewater rates, please visit www.manhattanbeach.gov/w wrate s.

Recent Changes to your Water Bill

NEW WATER RATES:
Beginning January 2023, all utility bills reflect new water rates that were adopted at the June 7, 2022, City Council Meeting in accordance with Proposition 218 and the Public Hearing Process. The water rate adjustments were adopted to align with operational and capital costs necessary to maintain the City’s water system and provide water services.

In an effort to provide further outreach to all utility customers, the City included an informational flyer on the New Water Rates in all January and February 2023 utility bills.

For more information on the new water rates, please visit www.manhattanbeach.gov/waterrates.

Payment Drop Box

The City has two payment drop boxes available for your City Hall payments.

Conveniently located in the City Hall parking lot (adjacent to the Library book drop box) and at the entrance of City Hall, these stainless steel drop boxes are available 24-hours a day, no postage required, for your water/sewer, parking citation, business license renewal and animal license renewal payments.

As a reminder, please be sure to reference your account number on your check and please DO NOT use cash in the drop box.

Please contact the City Hall Cashier at (310) 802-5559 for additional information.

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